Customer Relationship Management for the Small Business
When: Tue., Jan. 21, 6:30-8 p.m. 2025
Customer Relationship Management (CRM) has become an essential tool for small businesses aiming to improve customer interactions, streamline operations, and enhance decision-making processes.
This presentation provides practical information on how a small business can leverage CRM to improve customer service, increase sales, and drive customer loyalty.
Attendees at this presentation will be provided with:
• An Overview of The Customer Relationship Management Process
• Case Studies and Examples of Small Business CRM
• A Look at Software Alternatives for Small Business CRM