Posted inColumns

Hiring for empathy 

Empathy often gets a bad rap as a soft skill in business. But if your goal is to provide excellent customer service, empathy isn’t just nice to have, it’s a differentiator. Whether a customer is calling about a billing issue, returning a product in your store, asking for help planning an event or navigating your […]

Posted inColumns

Vondra Social House

Vondra Social House, just south of Lincoln Home Historic Site on Edwards Street, inhabits a quaint and historic two-story brick structure. The building was brought back from the brink of ruin in 2007 and operated as a restaurant under various owners until closing at the end of 2024. With a front porch that spans the […]

Posted inPhilanthropy

The Foundation Academy

While some jobs may be replaced by machinery or artificial intelligence, jobs that require people to collaborate and use soft skills are irreplaceable. Soft skills are those personal attributes and interpersonal skills that shape how people work together. Communication, teamwork, adaptability and emotional intelligence are examples and transfer across roles and industries. These skills set […]

Posted inColumns

Q&A with Sara Vanhala

Sara Vanhala has worked for Growth Corp for nearly 20 years and assumed the role of president Jan. 1, succeeding Doug Kinley after his 35-year tenure. She currently chairs the board of the National Association of Development Companies and leads Growth Corp’s annual delegation to Washington, D.C., to collaborate with policymakers and SBA officials.  Vanhala […]

Gift this article