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  • Tue., Sept. 17, 11 a.m.

    Free

    In this session, we'll unlock the potential of AI in enhancing your business operations. We'll explore how using tools like ChatGPT, Gemini and Google Drive can streamline processes and boost productivity. Designed to demystify AI, This session highlights practical applications tailored for small businesses and provides a clear roadmap to initiate your AI journey. Gain insights into integrating AI seamlessly into your daily operations and see firsthand how it can transform the way you work. In this session, we'll show you how to: Integrate AI and in what point of your business systems that make the sense: Review the practical…
  • Wed., Sept. 18, 6 p.m.

    SCORE

    3330 Ginger Creek Dr., Suite B, Springfield Springfield

    Free

    High-quality photos and videos on your website serve a greater purpose than just making a page look pretty. Visuals can also help grow your brand's image, retain your audience's attention, and enhance your user experience and visibility in search results. Videos are a great way to build a lasting relationship with online visitors. 217-433-0961
  • Wed., Sept. 18, 6:30 p.m.

    SCORE

    3330 Ginger Creek Dr., Suite B, Springfield Springfield

    Free

    At this Workshop we will discuss the different types of commercial leases, and the wording in leases to be aware of as a potential renter, or a landlord. Attendees will also learn the differences between triple net leases, and gross leases. Attendees will also learn how to properly determine the total amount due under their lease as well as learning how to identify other potential areas of concerns in the wording of leases. Learn to understand what you are agreeing to before you sign a lease. 217-433-0961
  • Thu., Sept. 19, 8-11 a.m.

    SCORE

    3330 Ginger Creek Dr., Suite B, Springfield Springfield

    Free

    In QuickBooks Online for the Expert User you will learn: Project Costing – Enterprise Level Only; Creating journal entries; Editing accounts; Creating subaccounts; Managing contractors/payroll; Accessing the sales tax portal; Voiding; Budgeting; Using miscellaneous tools and adding receipts. 217-433-0961
  • Wed., Sept. 25, 3 p.m.

    SCORE

    3330 Ginger Creek Dr., Suite B, Springfield Springfield

    Free

    You have seen the headlines. Artificial intelligence is going to take our jobs and wipe out entire industries. Well, maybe eventually, but it's not there yet. However, that doesn't mean that you can't take advantage of its powerful capabilities. Discover how you can use AI in your business to generate content and structure. You might be surprised at just how many ways you can put it to work for you. Participants will: Gain a better understanding of what Artificial Intelligence (AI) software actually is; learn what kind of AI software exists that can help entrepreneurs (with an emphasis on free… 217-433-0961
  • Thu., Sept. 26, 8-11 a.m.

    SCORE

    3330 Ginger Creek Dr., Suite B, Springfield Springfield

    Free

    In QuickBooks Online for Nonprofits you will learn: Examining the nonprofit portal; Budgeting; Skills in tracking restricted and unrestricted funds, grants, and donations; Ability to customize forms and reports to meet the unique reporting needs of nonprofit organizations 217-433-0961
  • Thu., Sept. 26, 9:30 a.m.

    SCORE

    3330 Ginger Creek Dr., Suite B, Springfield Springfield

    Free

    This workshop will help you determine how to price your products and services while remaining competitive and profitable. Learn pricing do's and don'ts, types of pricing approaches and how to best calculate your business' perfect price. 217-433-0961
  • Tue., Oct. 8, 7:30-9 a.m.

    The Crowne Plaza

    3000 S Dirksen Pkwy, Springfield Springfield

    Join CILCSA to kick off National Customer Service Week as Steve Gilliand, a member of the Speaker Hall of Fame, presents a keynote address that focuses on developing and delivering value in everything you do. (217) 529-7777
  • Tue., Nov. 19, 4-7 p.m.

    Illini Country Club

    1601 Illini Road, Springfield Springfield

    Join us for a panel of local experts to hear more about how they manage the impact of customer service on their unique business models. We will once again host our annual Toys for Tots drive to gather new, unwrapped toys or donations to assist those in need in our community to have a wonderful holiday. Registration - 3:30 p.m.; Expert Panel - 4-5 p.m.; Holiday Networking Social - 5-7 p.m. with hors d'oeuvres and cash bar