The Impact of Customer Service on a Business

Join us for a panel of local experts to hear more about how they manage the impact of customer service on their unique business models: Robert Ferriell with CACC • Chris Hembrough with Peerless • Chad Larson with Mel-O-Crèam Donuts • Sarah Stout with SIU School of Medicine We will once again host our annual Toys for Tots drive to gather new, unwrapped toys or donations to assist those in need in our community to have a wonderful holiday. Registration - 3:30 p.m.; Expert Panel - 4-5 p.m.; Holiday Networking Social - 5-7 p.m. with hors d'oeuvres and cash bar