Join the Central Illinois Customer Service Association (CILCSA) for our 2024 kickoff event at Horace Mann with keynote speaker and author Laurie Guest, CSP, CPAE.
Are you ready to "armor up" and bust out of service fatigue? Laurie will show how to have the energy you need to do the job right and the attitude to deliver it in an amazing fashion. Every.Single.Time.
This keynote will provide an increased awareness of which technique you use, and its level of effectiveness, as the first step in busting out!