Lincoln Land Community College is offering its popular Essential Workplace Skills training series this fall at its LLCC-Medical District location at 130 W. Mason St. The series is designed for individuals seeking to upskill or boost their marketability – including job seekers, current employees and anyone wanting to sharpen critical soft skills.
For a limited time, participants can receive a 50% discount on the $129 registration fee by using UPSKILL at checkout. This special pricing is made possible through support from a Noncredit Strategies at Work Grant through the Illinois Community College Board.
“These trainings are built to be engaging and immediately applicable back on the job. LLCC’s facilitators bring real-world expertise and practical strategies designed to improve performance and morale,” said Diana Heeb Bivona, director of continuing education and business solutions at LLCC. “We’re proud to support both employers looking to invest in their teams and individuals who want to stay competitive in today’s evolving job market.”
The following three-hour EWS workshops will be offered at LLCC-Medical District, Room 202.
Practicing Professionalism at Work
Aug. 29, 9 a.m.-noon
Elevate the standard for workplace behavior. This session addresses common professionalism pitfalls, how to accept feedback and what it means to contribute positively to your workplace culture.
Navigating Challenges & Stressors
Sept. 8, 8:30-11:30 a.m.
Support your team’s resilience and emotional intelligence. This course helps participants manage stress proactively, build wellness habits, set boundaries and respond thoughtfully in tough situations.
Thinking Critically at Work
Sept. 22, 8:30-11:30 a.m.
Equip your employees to solve problems, think independently and make sound decisions. This training emphasizes data-informed thinking, avoiding cognitive traps and effectively communicating recommendations.
Understanding Customer Service Essentials
Oct. 6, 8:30-11:30 a.m.
Ideal for both internal and external-facing teams, this course strengthens customer-centricity, communication skills and service recovery strategies, with practical tools to build trust and loyalty.
Building Stronger Teams Through Inclusive Practices
Oct. 20, 8:30-11:30 a.m.
Discover practical strategies to strengthen team collaboration and communication. Participants will explore ways to recognize unconscious bias, improve interpersonal understanding and work effectively across a range of backgrounds and perspectives.
For more information and to register, visit www.llcc.edu/ews. Businesses can also partner with LLCC to bring a trainer onsite to their location for one or more sessions. For more information about scheduling customized sessions, visit www.llcc.edu/business-solutions or contact LLCC Continuing, Corporate and Professional Education at 217-786-4959.
This article appears in SBJ September 2025.